Enquiry

Client Feedback

Commitment

Prompt respond to queries

Competent and knowledge

Realistic and practical

Streamline Procedures

Overall working relationship with customer

"The training was conducted in an interactive manner, enhancing our understanding" (Duraco Industries Pte Ltd)
"The handouts were useful to practical applications" (Diethelm Industries Pte Ltd)
"The atmosphere in the group was conducive to learning" (Oiltanking Singapore Ltd)
"The consultants are able to provide practical examples during training and implementation. The after -sales support from HQCPL is excellent" (TTL Manufacturing Pte Ltd)
"Due to good service provided by HQCPL for ISO 9001 project, we have appointed them again for the ISO 14001 initiative" (TTL Manufacturing Pte Ltd)
"The overall performance of HQCPL is very good and excellent" (Belize Maritime Bureau Inc)

Customer Helpdesk

Free on-line fookwing@house-of-quality.com / kannan@house-of-quality.com

As part of our value-adding service to our valuable clients and driven by our vision to achieve service excellence, this helpdesk is specially set up to help and provide suggestions and solutions to common system issues faced by many management personnel today.

Being one of the first in this region, this helpdesk is absolutely free and exclusive to all our existing and consulted clients and we welcome questions and clarifications relating to Quality, Safety and Environmental management systems. Finally, industrial practitioners have found a common channel to share ideas and gather solutions to issues that may not have third party views before.

Dear clients, in order for us to understand your concerns clearly, please be specific when sending your questions through the attached format in our website. Due to the volume of mails, we seek your understanding to allow our consultants at least three working days to respond to your mail. We regret that queries sent using other formats or pertaining to issues other than those intended will not be entertained.

Share your concerns with us today through HelpDesk now.